Legal

Cookie Policy

Last updated: 23 October 2026

1. What cookies are

Cookies and similar storage technologies (such as localStorage) are small pieces of information stored by your browser when you visit a website. They allow the site to recognise you across pages and visits, for example, to keep you logged in, remember your preferences, or measure how the site is used.

2. The categories we use

Welvow uses cookies in three categories, plus anonymous site statistics that you can switch off. You can accept or reject the non-essential categories, and switch site statistics off, at any time using the banner on your first visit, or by reopening the settings via the button below.

CategoryWhat it doesExamples
Essential
Always on
Keep you signed in, remember your preferences, and protect the security of the Platform. These cannot be declined; without them the Platform cannot function.Supabase auth session cookie, anti-CSRF tokens, the password-gate cookie while the site is in pre-launch mode, your stored cookie preference itself.
Analytics
Optional
Help us understand how the Platform is used so we can improve it. We use privacy-respecting analytics, no advertising profiling, no cross-site tracking, ad-personalisation signals disabled.Anonymous page-view and feature-use tracking. Aggregated. Used to spot broken flows and to understand which features are useful.
Marketing
Optional
Lets Welvow measure which of our ads work. If you arrived from an ad, we record that, and when you take a step such as completing the quiz or contacting a practitioner, we tell Google or Meta that a visitor from their ad did so. We send an ad-click reference, and for Meta a scrambled (hashed) version of your email if you have an account, but never your answers, your messages or the type of support you are looking for. We do not sell your data to advertisers. Off unless you switch it on.Conversion measurement for Google Ads and Meta (the Meta Pixel and server-side conversion reporting). Ad-click details from the link you arrived on (such as gclid, gbraid or fbclid) are only stored on your device, linked to a quiz, signup or enquiry, and sent to Google or Meta, if you accept this category.
Site statistics
On unless you switch it off
We count visits and quiz progress anonymously to improve Welvow. This never goes to advertisers and is kept separate from any ad-click details.A random anonymous id in your browser's local storage (wv_funnel_sid) so steps in one visit can be counted together. Switching site statistics off stops the counting and removes the id.

3. Where to read more

Detailed information about the personal data we collect and how we use it (including the lawful basis we rely on, our sub-processors, and the rights you have over your data) is in our Privacy Policy.

4. Manage your cookies

You can change your choice at any time. Click the button below to clear your current preference and re-show the cookie banner.

You can also clear cookies for welvow.com using your browser's settings. On most browsers this is under Settings → Privacy → Site data. Doing so will also sign you out of any active Welvow session.